Cleveland Jewelry Exchange in Bedford, OH Open now

Reviews about Cleveland Jewelry Exchange

• ★ ★ ★ ★ ☆

  January 29, 2019, by Steven C
  First, Larry is a good guy, easy to work with and someone I trust. If you take out a layaway I recommend that you read closely even though they work with you still need to ask questions. Layaways are 30 days, but he can easily extend it. They have great jewelry and handcrafted items. One qualm though, when they send out your layaway ticket payment mailer, it shows remaining balance. So if you're trying to surprise someone you live with, it comes in the mail for all to see. I find that a little tacky but I don't believe it's intentional just an oversight. Oh and deal with the owner, not his wife. I bought an engagement ring that I paid good hard earned money. She gives it to me, doesn't polish it, threw it in a small envelope and hands it to me. I ask can I please have a box of the engagement ring.( ENGAGEMENT RING)She says we don't do that or have one or some lie. The owner quickly steps up and not only gives me a beautiful box and also free cleaning supplies. She makes it unpleasant, but he more then makes up for her. So I give him and his establishment 4 stars but if she is dealing with customers it drops to 2 stars I can go to the mall and deals with jerks.